Dispatcher

Overview

Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America. 

Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.

Pay Details

• Salaried position
• Bi-monthly direct deposit. 
• 40 hour+ work week
• No overtime
• On call as needed
• Starting salary $60,000
• Experienced dispatcher may see higher starting pay rate or raise after initial probationary period. 

Additional Perks

• Local Office 
• Equipment Provided
• Specific Terminal Training Provided
• 401K with Company Matching 

Schedule

• Standard Monday-Friday work week
• Hours: 8AM-5PM in office
• On call hours as needed
• Coverage for other departments as needed
• Special events may require additional time

Job Details

• The dispatch team at Doyle Sims & Sons is an efficient one. They pride themselves in being knowledgable and capable of handling whatever challenges present themselves. 
• Dispatchers are responsible for not only developing positive, respectful, working relationships with their drivers, but also with our customers. Many of our customers have done business with our Company for 20 years or more. 
• Orders are received by dispatch and planned accordingly with their fleet of drivers, ensuring coverage and quotas are met in a safe and timely manner.
• Providing a profitable schedule for drivers that is also efficient for the Company is a key responsibility for this position.

Responsibilities

Driver Operations

• Ensure drivers have the proper instructions to work safely and address any concerns.
• Ensure drivers have adequate time to perform duties safely and within regulations.
• Assign the proper equipment for the jurisdiction and the job requirements.
• Review driver payroll to ensure accurate compensation.
• Develop working relationships with drivers to encourage cooperation and efficiency. 

Safety & Compliance

• Partner with Safety as well as the shop to ensure drivers and equipment meet regulatory and corporate compliance.
• Where applicable, audit TMW reports for compliance requirements.

Customer Relations

• Responsible for communicating the load plan to drivers and customers.
• Meet customer requirements and ensure any changes are communicated.
• Raise opportunities to increase efficiency for both the terminal and the customer.

Fleet & Equipment

• Record data in the dispatch system data in an accurate and timely fashion.
• Ensure workflow is completed correctly through the use of onboard ELD and desktop applications.
• Ensure service failures are brought to the attention of the Terminal Manager or designate.
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Qualifications

• High School Diploma/ GED required. 
• Valid Driver's License
• 2-3 years of related experience in a fast-paced environment. 
• Experience in the transportation industry preferred. 
• Strong background in computer based technology and Microsoft Office programs. 
• Social skills with the ability to converse comfortably with drivers and customers.
• Strong leadership skills.
• Self motivated
• Ability to work well with others and be a team player. 
• Familiarity with geographic logistics

Benefits

We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:

• Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
• Paid vacation, floating holidays, sick time, and company holidays
• Paid time off for volunteer activities to help give back to our communities
• Tuition Reimbursement Program to achieve your educational goals
• Continuous learning and career development

Who You Are

Are you someone who enjoys a fast-paced, challenging work place? Do you thrive on accuracy and fine details? Do you have experience in commercial fleet dispatch or a similar work environment? If so, you may be the perfect person for this position!

Safety Commitments

• We make safety a part of every decision
• We make safety personal
• We have the courage to intervene