Internship - Dispatch Support (ESC)

• Responsible for communicating the load plan to drivers and customers.
• Ensure the drivers have the proper instructions to perform their duties safely.
• Listen to all driver concerns and act on them appropriately.
• Ensure the company meets all customer requirements and any changes are communicated immediately.
• Ensure the dispatch system is up to date.
• Ensure trailer interior washes are completed where required.
• Ensure all orders and trip events are recorded in the transportation management system in an accurate and timely fashion.
• Ensure that invoicing and driver pay are completed daily.
• Audit TMW reports for compliance requirements.
• Ensure service failure reports are recorded in the transportation management system and brought to the terminal manager's attention or designate.
• Ensure all drivers and equipment meet regulatory and corporate compliance.
• Assign the proper equipment for the jurisdiction and job requirements.
• Ensure that the drivers have adequate time to perform their duties safely and within the hours of work regulations.

This allows exposure to:

• The transportation management system used by transportation companies for dispatch.
• Interact with senior leaders across the company.
• Gain an understanding of the overall transportation business.

• A keen eye for detail with a high degree of accuracy
• Strong written and verbal skills at the business level.
• Self-starter with the ability to work effectively with internal business users.
• Ability to adapt between independent and team projects, in the role of member/leader/mentor.
• Ability to manage time among multiple assignments in a busy, fast-paced work environment.

• Current student in Supply Chain Management or equivalent degree/diploma.
• No experience required.